ZoltOps

HVAC service management software for Indian cooling businesses

Air conditioning and refrigeration businesses run on seasonal spikes, repeat AMCs and technicians who are rarely at a desk. ZoltOps keeps the enquiry, the job, the contract and the invoice on one record, so a busy summer does not cost you the follow-ups.

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No credit card required. Prices include GST.

The summer rush is when leads go missing

Cooling demand does not arrive evenly. It arrives in a fortnight, as a burst of calls, WhatsApp messages and walk-ins, at exactly the moment every technician is already booked. The enquiries that convert are the ones somebody wrote down; the rest are remembered until they are not.

The cost is invisible because nothing breaks. Nobody logs the quotation that was never sent. But the customer who asked for a price in April and heard nothing has bought from someone else by May, and will not ask again next year.

AMC renewals decide whether this year was profitable

An installation is revenue once. The AMC behind it is revenue every year, from a customer who already knows you, with no acquisition cost attached. Losing one to a date nobody watched is the most expensive kind of quiet failure in a cooling business.

In ZoltOps every contract records its expiry date, the list shows a countdown as it approaches, and a renewal reminder goes out 30 days before it ends — once per contract, to your team and to the customer. Thirty days is enough to quote, follow up and collect a purchase order before cover actually lapses.

Breakdown calls and installations on the same board

A breakdown in July and an installation in November are the same object with different urgency: a job with a customer, a site, a technician, a date and a status the office can see without ringing the technician to ask.

Jobs carry the technician assigned, the scheduled date and the current status, and the history stays against the customer site — so the next engineer to attend can see what was done last time and which spare went in.

Spares, staff and invoices are the other half of the job

A cooling job is rarely just labour. Gas, filters, compressors and fittings come out of stock, and if they are not recorded against the job the margin on that work is a guess. ZoltOps keeps products, spare parts, suppliers and purchase bills in the same system, so what went into a job is known when the invoice is raised rather than reconstructed later.

Technicians are the other cost. Attendance, weekly offs, holidays and loss of pay feed a payroll figure that can be opened up line by line — the days it counted and the rate it used — because staff dispute the number, not the formula.

Invoices are raised with GST against the customer’s place of supply, so the tax on a Chennai job and a Bengaluru job is worked out correctly without anyone deciding which applies.

What a cooling business typically runs here

Questions people ask

What is AMC software for HVAC businesses?

It is software that records each annual maintenance contract with its expiry date and scheduled visits, and warns you before a contract ends so it can be renewed. For a cooling business the value is mostly in the warning: AMC revenue recurs only if somebody asks for it in time.

Can it handle both AMC visits and breakdown calls?

Yes. Scheduled visits belong to a contract and breakdown calls are raised as jobs, but both are assigned to a technician with a date and a status, and both stay in the history of that customer site.

Does it work for a small AC service business?

It is built for small and mid-sized service businesses rather than large teams with a full-time administrator. A business of three people uses the same enquiry, job, contract and invoice flow as one of thirty.

Can technicians use it in the field?

Yes. There is an Android app alongside the web application, so a technician can see the jobs assigned to them and update status from site rather than reporting back to the office to have it typed in.

Does it raise GST invoices for AMC and service work?

Yes. Invoices are raised with GST against the customer’s place of supply, so intra-state and inter-state work are taxed correctly without anyone deciding which applies.

Try it on your own jobs

Fourteen days, no card, no sales call. Put a week of real enquiries, jobs and contracts through it and see what the next quarter looks like.

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